WHOLESALE GUIDELINES

NO LENGTHY FORMS. NO CONTRACTS. NO FUSS.

PAYMENT

 

Payment is required at time of purchase. Accepted Payment include the following:

Credit Card

E-transfer

PayPal 

Wire Transfer

All purchases are processed in Canadian Dollars at the time of payment. Original Focus is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.

MINIMUMS

 

Minimum order is $130.00 

 

SHIPPING

Shipping charges will be estimated upon receipt of your order dependent up on location. Our current production time is 15 days dependent upon which products you order. Small batch, hand-made products can take longer as they are made fresh for you. We will do our best to accommodate your time frames.

MORE ON OF DISTRIBUTION

All wholesale and MSRP prices are listed on the website, along with descriptions. Products purchased from OF Distribution are not to be re-sold on Amazon. Accounts that fail to comply will be suspended. 

REFUND/RETURN POLICY

All (made-to-order) style of products (which we do not keep inventory) are final sale items.  All other types of products are dependent on a case by case basis.  

 

Contact us if you have any problems with your product (s), your happiness is important to us! Please keep in mind that shipping can be from a third-party service.  Any claims of loss or damage in transit should be made to the delivery service.

If an item is unsatisfactory i.e. (if the product is expired or the wrong item is sent), a written explanation and *photo is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis.

CANCELLATION

An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.

COMPLAINTS
Any complaints about items or sellers may be sent to our support team: ofproducts@gmail.com (subject line: SUPPORT). There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact as well.

 

LEGALITIES

The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.

2020 ROSE WARD. ALL RIGHTS RESERVED. 

Small Batch/Hand-Made products are made FRESH which means that the delivery date may take a little bit longer at times. 

This just means that the artisan is creating a fresh batch made just for you

OF is working hard to bring trusted products to the store. Thank you for your patience as we *research and *test new products to make sure they meet the OF standards before bringing them through our virtual doors. In the mean time, please check out the products that are currently for sale by browsing our store!