NO LENGTHY FORMS. NO CONTRACTS. NO FUSS.
Payment is required at time of purchase. Accepted Payment include the following:
All purchases are processed in Canadian Dollars at the time of payment. Original Focus is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.
Minimum order is $130.00
Shipping charges will be estimated upon receipt of your order dependent up on location. Our current production time is 15 days dependent upon which products you order. Small batch, hand-made products can take longer as they are made fresh for you. We will do our best to accommodate your time frames.
MORE ON OF DISTRIBUTION
All wholesale and MSRP prices are listed on the website, along with descriptions. Products purchased from OF Distribution are not to be re-sold on Amazon. Accounts that fail to comply will be suspended.
All (made-to-order) style of products (which we do not keep inventory) are final sale items. All other types of products are dependent on a case by case basis.
Contact us if you have any problems with your product (s), your happiness is important to us! Please keep in mind that shipping can be from a third-party service. Any claims of loss or damage in transit should be made to the delivery service.
If an item is unsatisfactory i.e. (if the product is expired or the wrong item is sent), a written explanation and *photo is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by the seller and the buyer is unsatisfied, seller is not responsible for refund. Exchanges are granted on a case-by-case basis.
An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.
Any complaints about items or sellers may be sent to our support team: (subject line: SUPPORT). There is no guarantee of a resolution. Each case will be looked at individually, and the seller will be in contact as well.
The seller is not responsible for any health or safety concerns once the buyer has received the item. If any harm is incurred from the items purchased by the buyer, the seller shares no responsibility.